How do I know when Prize Draws are ending?

Our Prize Draws don't hang about, so be sure to enter when you see something you'd like to win. We have a Prize Calendar on the site which will show you when Prize Draws are ending, we also try our best to alert you to this by emailing you about up and coming Prize Drawings.

How do I find out if I've won?

If you're one of our lucky winners then we'll be sure to get in touch with you to let you know. We'll email or phone you with the good news. Please remember to add our email address theteam@prizereactor.com to your Safe Senders list to ensure that you don't miss out on receiving Prize Reactor emails in the future.

We also announce our winners on the Prize Reactor Facebook page, so if you're not already a fan then "Like Us" to see our weekly winner announcements

How do I claim my prize?

If you become a winner we will notify you of this, usually by email. You have 2 weeks to respond and contact Prize Reactor to claim your prize. If you fail to claim your prize within this time then the prize will become void.

Can I swap my Prize for something else?

We understand that sometimes you may win something that you don't actually need, and that you may just prefer a cash alternative. If you let us know then we may be able to offer you a cash alternative at our discretion.

Where can I see who has won?

You will see some of our latest winners scrolling across the bottom of our homepage screen and you'll also see all of the latest winner announcements on our Facebook page

Is there a catch - how can it be free?

Prize Reactor is completely free to use. All of our Prize Draw prizes are genuine and have been specially chosen with our members in mind. For us to continue to provide a free Prize Draw site we make our money from the adverts that we display on our site and also from offers that you express an interest in.

I haven't received any emails from Prize Reactor

If you haven't received any emails from Prize Reactor then in the first instance please check to make sure that these emails haven't gone into your Spam folder. Please also save our email address theteam@prizereactor.com to your safe senders list.

If there is still no sign of any emails then please check your email preferences - you'll find a link for this in the footer of the site. Please ensure that you have checked the box to agree to receive Prize Reactor emails.

Why am I receiving emails from other companies since registering with Prize Reactor?

Now that you've become a member of Prize Reactor, you'll notice that upon entering our Prize Draws, selected offers have appeared for you to take advantage of. If you've expressed an interest in the offers provided by our carefully selected third parties, it is likely that our partners will contact you from time to time.

How do I get more entries into my favourite Prize Draws?

When you come to enter Prize Daws you'll notice that we present you with number of offers. By selecting your favourite offers, in most cases you'll also receive up to 5 entries in the Prize Draw. The more offers you select, the more entries you'll receive - you'll see a total of the number of entries you've received at the top of the Prize Draw page.

Why can't I make any more entries into my favourite Prize Draws?

If you can't make any more entries into your favourite Prize Draw, this will be because you've taken advantage of all of the offers already available for that particular Prize Draw. Keep checking back though as additional offers may be added before the Prize Draw closes.

Can I see what Prizes you've given away in the past?

Yes, you'll see these by checking out our calendar page, where you can see previous Prize Draws which have now closed.

How do I update my personal details?

It's important that you keep your personal details nice and up-to-date so that we can contact you if you become a winner. The My Account page can be found in the footer of the page allows you to reset your password, manage your contact details and email address.

I can't find an answer to my question

If you've not been able to find an answer to your question then please contact our Customer Services team who will be happy to help theteam@prizereactor.com

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